Privacy Policy
Updated Date: May 10, 2025, 12:00 AM
1. Information We Collect
Personal Information
We may collect personal details such as your name, email address, company name, phone number, and billing information to process transactions, deliver services, and provide support.
Device and Usage Data
We automatically collect information about how you interact with our site and services, including IP address, browser type, device type, operating system, referring URLs, and activity data (e.g., pages visited, features used).
Cookies and Tracking Technologies
Pivotive uses cookies and similar technologies to enhance user experience, remember preferences, and analyze traffic. You can control or disable cookies through your browser settings.
2. How We Use Your Information
We use your data to improve your experience and operate effectively:
Service Delivery: To deliver AI audit, stack recommendations, and implementation support.
Customization: To personalize interactions, communications, and content based on your needs.
Improvement & Analytics: To understand usage patterns and enhance Pivotive’s offerings.
Customer Support: To respond to inquiries and resolve issues efficiently.
Security: To monitor, detect, and prevent fraud, abuse, or unauthorized access.
3. Data Sharing and Disclosure
We never sell your personal information. We may share your data under the following circumstances:
Service Providers: With trusted vendors that help us deliver or improve Pivotive’s services (e.g., cloud hosting, analytics tools, CRMs).
Legal Obligations: When required by law, regulation, legal process, or government request.
Business Transfers: If Pivotive undergoes a merger, acquisition, or asset sale, your data may be part of the transferred assets.
4. Data Security
We take commercially reasonable steps to protect your data using encryption, access controls, and monitoring. However, no digital system is completely secure. Use of Pivotive is at your own risk.
5. Your Data Rights
You have rights regarding your personal information:
Access: Request to view the personal data we hold about you.
Correction: Request corrections if your data is inaccurate or incomplete.
Deletion: Request deletion of your personal data (unless required by law to retain it).
Opt-Out: Opt out of promotional communications or certain tracking preferences.
To exercise your rights, contact us at support@pivotive.ai.
6. Third-Party Links
Pivotive.ai may contain links to external websites or services. We are not responsible for the privacy practices or content of those third-party platforms.
7. Children’s Privacy
Pivotive’s services are not intended for children under 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the data.
8. Changes to This Privacy Policy
We may update this policy periodically. Updates will be reflected by the “Effective Date” above. We encourage you to review this policy regularly to stay informed.
9. Contact Us
If you have questions or concerns about this Privacy Policy or Pivotive’s data practices, please contact us at: support@pivotive.ai
By using Pivotive.ai, you agree to the terms outlined in this Privacy Policy.